Surveys & Observations

The Office of Institutional Effectiveness administers a series of recurring institutional surveys. You view the survey schedule in the college's survey calendar.

The Institutional Review Board further clarifies process and procedures if anyone wishes to conduct studies involving surveys.

College Employee Satisfaction Survey (CESS): The College Employee Satisfaction Survey (CESS) is designed to assess the campus environment for college and university employees (faculty, staff, and administration). The attached Summary of Key Findings reports the findings from the May, 2018 administration of the CESS survey at KCKCC.

Kansas City CESS Summary of Key Findings (May, 2018)
Kansas City CESS Summary of Key Findings (May 2021)

Community College Survey of Student Engagement (CCSSE)

The Community College Survey of Student Engagement (CCSSE) provides information on student engagement, a key indicator of learning and of the quality of colleges. The survey, administered to college students, asks questions that assess institutional practices and student behaviors that are correlated highly with student learning and student retention.

• 2021 CCSSE Key Findings : Summary CCSSE
• 2021 CCSSE Key Findings : Benchmarks Overview
• 2021 CCSSE Key Findings : Frequency Distributions
• 2021 CCSSE Special Focus Items (COVID-19) : Summary
  

• 2018 CCSSE Key Findings : Benchmarks Compared to other Colleges
• 2018 CCSSE Key Findings : Benchmarks Overview by Enrollment Status
• 2018 CCSSE Key Findings : Aspects of Higher Student Engagement
• 2018 CCSSE Key Findings : Aspects of Lowest Student Engagement
• 2018 CCSSE Key Findings : Summary

• 2015 CCSSE Key Findings : Benchmarks Compared to other Colleges
• 2015 CCSSE Key Findings : Benchmarks Overview by Enrollment Status
• 2015 CCSSE Key Findings : Aspects of Higher Student Engagement
• 2015 CCSSE Key Findings : Aspects of Lowest Student Engagement
• 2015 CCSSE Key Findings : Summary

Student Satisfaction Inventory (SSI) - Ruffalo Noel Levitz

The Ruffalo Noel Levitz Student Satisfaction Inventory (SSI) is intended to better understanding student experiences at KCKCC, measuring student satisfaction and priorities, showcasing how satisfied students are as well as what issues are important to them. The survey asks students to rate their level of satisfaction and perceived level of importance with specific experiences and areas of support that are important to student success. Additional survey questions ask about students’ overall experience at KCKCC, as well as demographic information. Survey items are grouped into composite scales to provide a broad overview of big-picture areas, such as Student-Centeredness and Academic Services. Students respond to the survey using a Likert scale to rate items in two ways: “importance to me” and “my level of satisfaction.” Strengths are identified based on items with high importance and high satisfaction. Challenges are identified based on items with high importance and low satisfaction.

• 2018 SSI Infographic 
• 2018 SSI Item Report
• 2022 SSI Infographic

Kansas City Kansas Community College partnered with EMSI to assess the economic impact and return of investment on education. The study looks at the spending of KCKCC and investigates the economic contributions created on the business community and the benefits generated in return for the investments made by key stakeholder groups. Key findings from the 2019 study are reported here.

• 2019 KCKCC EMSI Executive Summary
• 2019 KCKCC EMSI Main Report
• 2019 KCKCC EMSI Fact Sheet
• 2019 KCKCC EMSI Economic Impact Analysis

DFR reports allow KCKCC to compare and benchmark the reported Integrated Postsecondary Education Data System (IPEDS) data with peer institutions (a.k.a. comparison group). The Data Feedback Reports helps at-a-glance to identify data similarities and differences between institution(s). Additionally, the President and the leadership team may use the report as a tool to communicate with institutional stakeholders to help improve the quality and comparability of IPEDS data.

Reports for years 2014 through 2018 are provided here. For prior years, please contact the office of Institutional Effectiveness. 

• KCKCC DFR Report – 2014
• KCKCC DFR Report – 2015
• KCKCC DFR Report – 2016
• KCKCC DFR Report – 2017
• KCKCC DFR Report – 2018

A cohort default rate is the percentage of a school's borrowers who enter repayment on certain Federal Family Education Loan (FFEL) Program or William D. Ford Federal Direct Loan (Direct Loan) Program loans during a particular federal fiscal year (FY), October 1 to September 30, and default or meet other specified conditions prior to the end of the second following fiscal year.

The U.S. Department of Education releases official cohort default rates once per year. The FY 2015 official cohort default rates were delivered to both domestic and foreign schools on September 24, 2018.

Secretary DeVos announced that the FY 2015 national cohort default rate is 10.8 percent. Copies of the summary reports are available here.

Please refer to the copy of the briefing on national default rates. Summary data is reported below.

• Summary of the FY 2015 Official Cohort Default rates by State 
• Summary of the FY 2015 Official Cohort Default rates by Institution Type
• National data of Default Rates FY 2015 (xlsx file)

Kansas City Kansas Community College Default Rates are reported below. Please note that the 2015 KCKCC default rate is below national average.